When Do Not Call violations add up
- Your number has been on the National Do Not Call Registry for at least 31 days.
- You received more than one telemarketing call or text from the same company (or someone calling for it) within 12 months.
- You don’t have an existing business relationship with the company and didn’t give written permission.
- Or the company ignored your request to be put on its own do-not-call list.
What the law allows
Up to $500 per violating call or text, and up to $1,500 if the violation was willful or knowing 47 U.S.C. § 227(c)(5); 47 C.F.R. § 64.1200(c)–(d). Florida also keeps its own no-sales-solicitation list.
Not on the list yet? Register your number for free at donotcall.gov. It doesn’t stop past violations, but it strengthens future claims.
What to do now
- Don’t delete anything. Screenshot each text so the sender’s number, date, and time show.
- Save voicemails and note the date, time, and caller ID of each robocall.
- Write down whether you ever gave the company your number, and when you replied “STOP.”
- Check your Do Not Call registration date at donotcall.gov.
- Don’t reply with anything but “STOP,” and don’t click links in spam messages.
Questions
How do I prove when I registered?
You can verify your registration at donotcall.gov. We can help you document it.
Do texts count as calls for Do Not Call?
Many courts have said yes, although a few recent decisions disagree. We review which rule applies where you live.